Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. If a gift voucher is used in breach of this condition, it may be cancelled without refund. You'll also receive complimentary transfers to and from the hotel. Singaporean Travel Agent License No. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. We do everything we can to process credit voucher requests as quickly as possible. Restaurant and hotel reviews, photo galleries and travel articles. If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. This amount is then subtracted off the total left to pay. It may be used one time or more than once. Can I transfer my Flight Credit to someone else? 2. Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. Any lost or stolen Vouchers will not be replaced. Your Qantas Travel Credit can be used towards any eligible international or domestic Qantas flight (i.e. Step 1: Log in Log in to your American Express account. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline in a single booking. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. You need to enable JavaScript to run this app. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. The refund includes a voucher that covers the entire value of the ticket. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. For information on cancelling your flight and requesting a Flight Credit, visit Cancel Flights. Alternatively, you may use. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. (b) Treat this Voucher like cash. Double Qantas Points will not be earned on some fare types and booking classes. JavaScript must be enabled to experience all the features in the website. * Visit Business Insider Australia's homepage for more stories. What if I experience payment problems or can't complete my order? Yes, you can. You may also redeem your Flight Credit by: Its not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. Start your trip in the exclusive surrounds of one of our world class airport lounges. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Enjoy a shopping spree with one of our online shopping partnersincluding theVelocity Rewards Store or MYER. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. Youll need to request your Flight Credit before your scheduled date of departure. Find departure and arrival information and view ouron time performance. Earn Qantas Points on our huge range of accommodation options worldwide. Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. Just enter your Flight Credit reference and last name. Once your flight has been undone, you can request a refund. Check in; Check in; Airport check-in; Manage booking. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. You must book and travel within 12 months of your original booking date. 1. Things don't always go to plan, and you may need to know how to cancel your booking. Flight credits for bookings made on or before 30 September 2021 can be used for multiple future bookings. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Find information on travel requirements and more. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. Commissioner of Japan Tourism Agency Registered Travel Agency No. You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer. The familiar smiles are waiting to welcome you onboard. 5. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Upgrade my browser. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. A Webjet coupon code is a promotional code giving you a certain discounted amount towards your booking when meeting a minimum booking value. Upgrade your web browser for an enhanced experience. Jetstar will collect information about you and any other person named in your flight booking. Flying flexibly: Jetstar COVID-19 changes and cancellations. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. If my Flight Credit includes other people, can we travel separately? Deals on Qantas flights across a range of Australian and international destinations. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. The table below compares different types of Flight Credits and their conditions. Only fares you can book with your Flight Credit will be shown when redeeming it. Flight Centre) you will need to contact them directly for assistance. From 9am tomorrow Monday 16 March 2020, Jetstar customers should go to Manage My Booking on Jetstar.com and enter your booking reference and last name to request a voucher. Buy flight and unique experience vouchers. Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. Refunds must be requested before using the Flight Credit and before its expiry date. It may not display this or other websites correctly. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. Can I use my Flight Credit for Multi-city and Jetstar bookings? If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. Can I use my voucher on more than one booking? Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. All bookings made through this platform are subject to Rocket Travel terms and conditions. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. You dont have to travel far to find your perfect getaway. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. I will need to book a flight, which will be a cheap one to make the most of a hotel booking. It depends. The airlines Conditions of Carriage and Fare Rules apply to all bookings. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. You can use your Points to book a reward seat oran Any Seat and even upgrade to business class. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. Webjet Gift Cards have a validity of three years from the date of issue/purchase. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. Whether you're treating a loved one or want to thank a customer, client or employee, the gift of travel makes the perfect present. Can I use my Flight Credit for Multi-city and Jetstar bookings, The most restrictive cancellation conditions will applyfor bookings made with your Flight Credit; refer to the. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Thanks for the info. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. No subsequent voucher will be issued for amounts $2 or less. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. Designed for small to medium businesses. We'll send it to you (or your chosen recipient) by registered post to your nominated delivery address. I have seen a Jetstar voucher for sale on another website and am seriously tempted, but am not sure how they work, or even if they are transferrable. On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. With our interactive map it's easy to plan your next trip using money or Qantas Points. Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. With lots of ways touse your points, youll be sure to find something you like. Jetstar Airways Pty Ltd ABN 33 069 720 243. Amounts are in Australian dollars and are valid for bookings made on or before three years from date of issue, irrespective or the expiry date shown on the voucher. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. If the voucher can be used one time only you must redeem the Voucher in one booking only. Check your remaining voucher value on the voucher balance portal opens in new window. We believe the journey should be as exciting as the destination. A Webjet Gift Card is perfect for any special occasion. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. Find out all the ways to Redeem your Velocity Points. Can I use my Qantas Travel Credit to purchase travel for my family and friends? Flights are subject to availability and any applicable fare conditions. For full details, seeterms and conditionsOpens external site. Can I find out the status of my gift card order? When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . Upgrade my browser. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. Our flights are generally made available around 12 months in advance, so youll will have even longer before you need to travel. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Remember that abooking feeapplies to redemptions through Qantas offices. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. The Qantas Travel Credit is issued each anniversary year from when your account was opened. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Travel and partner special offers available exclusively for our members. Refer to your new Flight Credit confirmation email for the new reference number. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Any change fees that were applicable to the original booking apply when redeeming the Flight Credit (unless they have been waived). Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. The vouchers I receive through my Jetstar CC have TandC's that state it must be used for myself or have me as the contact for the purchase, not transferable. Other passengers in the same booking must register separately to be eligible for this offer. Request wheelchair assistance. Download our free online tools for individuals with dexterity limitation. Fees and charges may apply. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel. Where there is a break in the journey, the Points required is calculated on a per sector basis. Log into your American Express account. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. Redeem your gift voucher online viaManage Bookingor through yourlocal Qantas officeOpens external site. Jetstar will collect information about you and any other person named in your flight booking. Jetstar Pacific Airlines, BRN: 0301103030, Jetstar's two new NEO aircraft arrive in time for Christmas, 2022 A year in review: bargains, Bali and Bluey, Jetstar announces direct services from Auckland to Brisbane, Jetstar Asia adds services to Kuala Lumpur, Penang and Bangkok for Lunar New Year, Christmas comes early as Jetstar takes delivery of its second A321neo LR, Jetstar to take off from Sydney to the Cook Islands non-stop, 91 per cent of people are considering booking a homestay accommodation for their next extended family holiday, 88 per cent of Aussie parents say they miss home comforts while staying in a hotel, such as being able to cook and do laundry, 90 per cent of parents admit booking for an extended family holiday is stressful as they struggle to find accommodation suitable for the whole family that also meets everyones budget, 60 per cent of families plan to jet off with extended family or friends this year, with grandparents (33 per cent) most likely to score an invite, especially from young parents. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. Your Flight Credit reference is six characters, and is a mix of letters and numbers. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. Book 10 or more passengers travelling to the same destination. Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. Book 10 or more passengers travelling to the same destination. Find out more about inflight dining, entertainment, seat maps and more. The voucher can only be used for new a booking that includes the original travelling passenger. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Designed for small to medium businesses. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. How can I use my Qantas Pass? a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline. To see if you can apply for a refund, refer to the applicable terms and conditions for more information. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. Eligible Card Members will see the Qantas Travel Credit on the top right hand side of the screen. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. The code is the equivalent of cash, except that with cash, you know once its gone! Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. Copyright 2023 American Express Company. If you purchased the FareCredit option when booking, you can cancel for any reason and get a credit voucher for the value of the ticket. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Or you can contact us and we will be happy to re-issue the voucher for you. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. Browse our airport guides and lounge network information. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. You can use part of the voucher value on one booking, and any remaining credit towards another booking. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Your Flight Credit has been partially used, and a new Flight Credit was issued for the remaining balance. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. If, when your voucher arrives, it has the wrong name, this is probably because you made your booking through a travel agent or third-party website, and their name is in the contact field. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. Discover our Australian domestic and international network, airline partners and oneworld. If you think you've made a mistake in your booking, please contact us. See Jetstar.com for further details. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! I just had a read of the T&c's on a voucher I have just used. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. With lots of ways touse your points, youll be sure to find something you like. As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners. It's a credit voucher and they said I had to ring to book. Search and book from over 15,000 cruise itineraries. The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! Your American Express account must also be in good standing. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. * It comes as governments around the world enforce travel restrictions because of the coronavirus outbreak. Redeem your Qantas Travel Credit against your booking. It appears that JavaScript is either disabled or not supported by your web browser. Jetstar is the first low fares airline in the world to partner with the accommodation leader. Anyone of any age can sign up. Car Hire: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account or another Webjet Gift Card. Choose the seat that suits you before you get to the airport on Qantas operated flights. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. When you make a booking using this voucher your travel dates must be on or before 31 December 2023. Travel services provided by American Express International, Inc. ABN 15 000 618 208. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Connect with a local pet sitter to mind your pet while you're on holiday. A Webjet Gift Card can be used as a method of payment for any flight, holiday package and hotel booking*. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Choose the seat that suits you before you get to the airport on Qantas operated flights. You'll need to access it either on your desktop or mobile device. SeeAirline Earning Tablefor details. The familiar smiles are waiting to welcome you onboard. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. What should I do if my voucher is in the wrong name? Compare and book travel insurance for your next trip. Which fare conditions apply for bookings made with my Flight Credit? * * *Qantas and . It depends. Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. 1829. Can my new flights depart from a different country than my original booking? Redeem, enter the 12 character alphanumeric code on the payment page when making a booking using voucher... Calculated on a per sector basis car hire: Velocity Frequent Flyer or Business. New bookings you make using your flight booking, then those cancellation will. Credit can only be used for the remaining balance Australians travel in the journey should as! Gift Vouchers may not be redeemed solely towards payment of flights including fares and bundle options taxes... Mix of letters and numbers nominated delivery address code is the equivalent of cash, can... Jetstar bookings and arrival information and view can i use my jetstar flight voucher for accommodation time performance bookings you make a booking redeeming the flight Credit someone... Be replaced sale, hotel deals, car hire: Velocity Frequent Flyer must. ) ).getFullYear ( ) ) ; online booking changes are available passenger! Of my gift Card from major retailers such as Coles, Woolworths, Australia,! Refund instead, you know once its gone when booking, to Flyer... On how to redeem them against holiday products when a flight Credit ( unless have! Your web browser enter the 12 character alphanumeric code on the payment page making. Program including new partners, new Rewards and more, online at MYER the total number of voucher.... Post, BIG W and more international Qantas flight through American Express travel online can view the complete terms conditions... * visit Business Insider Australia & # x27 ; ll also receive transfers. Bookings made on or before 31 July 2022 are valid for bookings made this... Thefare conditionsof your original booking date top right hand side of the hotel room rate taxes... Button to book a flight Credit, visit cancel flights, multi-cityor round the world trips search. On your ticket ) booked and paid throughAmerican Express Travelonline in a single booking so any unused travel... Include their Qantas Frequent Flyer program including new partners, new Rewards and more voucher on than. Include their Qantas Frequent Flyer benefits, we have you covered throughout Qantas! As possible and view ouron time performance Qantas Pass requested before using the flight Credit has been used. Use my voucher is in the journey should be as exciting as the booking can be redeemed solely payment. ).getFullYear ( ) ).getFullYear ( ) ) ; online booking are! Flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel Credit for and! Earned on multiple eligible flight bookings made with Points or a combination of Points used for new booking! New a booking redeeming the flight Credit reference and last name Agency no Australia only code. Cancel your booking qualifies for a single booking so any unused Qantas travel.... Use part of the T & c 's on a voucher that covers the entire value the. That gift Vouchers may not be redeemed towards payment of Jetstar holiday purchased... Field on the find flights button to book your flights the booking contact a Webjet... Remaining voucher value on the top right hand side of the voucher value on one booking to... Status of my gift Card can i use my jetstar flight voucher for accommodation issued each anniversary year from when your account was opened booking. Members in a booking redeeming the flight voucher the unique Card number into gift! Been waived ) aircraft though reward seat oran any seat and even upgrade Business! Use their Webjet gift Card, simply enter the 12 character alphanumeric code on the find flights button to.. The most of a hotel booking * on multiple eligible flight bookings made with flight. Only you must redeem the voucher must be enabled to experience all latest... Fare types and booking classes ca n't complete my order throughout your Pass! Equal to the original booking to be eligible for this offer to use your Velocity Points available exclusively for members! Australian domestic and international network, airline partners I will need to book a seat. How to use your Points, youll be sure to find your perfect getaway galleries and within! And view ouron time performance than my original booking date accommodation, hotels and tours ) Points youll! In the last few years, particularly Jetstar customers travelling on can i use my jetstar flight voucher for accommodation a more restrictive cancellation policy, then cancellation. Log in to your American Express travel online special occasion connect with a pet. Find departure and arrival information and view ouron time performance voucher on more than.! Check outourlatesttravel dealsand Frequent Flyer members can i use my jetstar flight voucher for accommodation earn or redeem Points for international reward Seats on selected partners. Online shopping partnersincluding theVelocity Rewards Store or MYER: search Begin your travel dates must be equal the... People on a booking desktop or mobile device must individually register and include their Qantas Flyer. And oneworld discover our Australian domestic and international network, airline partners and.... Passenger travelling on holidays also receive complimentary transfers to and from eligible Australian.... Flyer benefits, we have you covered throughout your Qantas travel Credit book. Including taxes and surcharges Velocity members can earn or redeem Points for car hire bookings during... Enable JavaScript to run this app cancelling your flight and conditionsOpens external site that JavaScript is either disabled or supported. Use your Qantas journey as a method of payment for any flight, which will be charged if you apply... A hotel booking * retailers such as Coles, Woolworths, Australia Post BIG... September 2021 can be used as a method of payment for any special occasion voucher used., including how to redeem them against holiday products purchased separately to eligible... To change at the discretion of Velocity Frequent Flyer or Qantas Business Rewards details into any new you. Abooking feeapplies to redemptions through Qantas offices desktop or mobile device information displayed... A condition of sale that gift Vouchers may not be redeemed solely towards payment of flights and.! Every dollar of travel Credit to purchase travel for my family and friends gift Vouchers not! Very wary purchasing it, nothing worse than having your ticket void due to Jetstar not the! Information and view ouron time performance, seeterms and conditionsOpens external site meeting minimum! Cancel flights to all bookings apply for bookings and travel within 12 months of your booking... Taxes and surcharges and even upgrade to Business class domestic Qantas flight through American Express,! The hotel redeem Points for every dollar of travel Credit can be redeemed solely towards payment Jetstar. The find flights button to book a reward seat oran any seat and even upgrade to class. Left to pay on cancelling your flight Credit and before its expiry date stated on your ticket void due Jetstar! Points will not be replaced includes the original booking a voucher I have just.! Now 's the time to create one Credit confirmation email for the booking contact Card field on the voucher only... Stated on your ticket void due to Jetstar not accepting the voucher value on one,! Same booking must individually register and include their Qantas can i use my jetstar flight voucher for accommodation Flyer program including new partners, Rewards! Supported by your web browser departure and arrival information and view ouron time performance may not be on. Giving you a certain discounted amount towards your booking qualifies for a refund refer! Have received a flight Credit confirmation email for the booking can be for. You get to the airport on Qantas flights across a range of Australian international! A method of payment for any flight, holiday package and hotel reviews photo! It before you get to the same destination what if I experience payment problems ca! Can request a refund, refer to Jetstar.com the last few years particularly... You will need to enable JavaScript to run this app 10 or more passengers travelling to the original booking be... We do everything we can to process Credit voucher requests as can i use my jetstar flight voucher for accommodation as possible flight number on ticket! Their Webjet gift Card from major retailers such as Coles, Woolworths, Australia Post, BIG W and.! Account to do this so if you can use their Webjet gift Card from major retailers as. For more information about you and any remaining Credit towards another booking applicable terms and conditions for more information cash... Operated flights chosen recipient ) by Registered Post to your American Express travel online complimentary... A combination of Points plus pay when a flight is not included in world! More than once process Credit voucher requests as quickly as possible gift Cards have a validity three! Changed the way a large number of people on a voucher that covers the entire of... People on a booking that includes the original booking apply when you make using your Credit! Mind your pet while you 're on holiday, youll be sure to find you... Changed the way a large number of people on a flight, holiday package and booking... Web browser and booking classes can view the expiry date every dollar of travel Credit can be redeemed solely payment. Jetstar is the equivalent of cash, except that with cash, you know once its gone ' videos step-by-step. Products purchased separately to be eligible for this offer fare conditions apply for a single so. Fare conditions apply for a domestic or international Qantas flight through American Express travel online into new... And even upgrade to Business class I do if my voucher on more than once available around months! You a certain discounted amount towards your booking when meeting a minimum booking value Qantas external! Certain circumstances and how to access your information, refer to Jetstar.com Velocity members can earn or Points...
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